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What buyers really want in 2026, and what changes the offer

What UK home buyers want in 2026: the features that change the offer, the ones that only bring viewings, and where the survey figures get it wrong.

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Three different lists get published every year under this heading, and none of them agrees with the others.

Estate agents publish surveys of what buyers say they want, and the answers arrive as percentages with no source attached. The property portals publish what people type into the search box, which produces a completely different list. And the lenders publish what houses actually sold for, which produces a third. All three get called "what buyers want", and they are answering three separate questions.

So which of the three should a seller act on? This page takes them one at a time, for this year specifically: what buyers ask about now that they were not asking three years ago, what only gets them through the front door, what quietly changes the offer, and where the published percentages do not survive contact with the sold prices.

What changed this year

Running costs are the thing buyers ask about now that they were not asking about three or four years ago. The cost of living did that, and it has pulled several separate worries into one question. Old windows, an old boiler, an old roof: each of those used to be its own conversation, and now they arrive together as "what does this house cost to run".

The consequence catches people out. A small house with those problems can cost more to run than a bigger house without them, which means square footage has stopped being a reliable proxy for the bills.

Broadband and mobile signal have become genuinely important, and the industry has not caught up with how important. I know several owners who keep switching SIM provider trying to fix coverage in their own house. That is a problem you cannot see on a viewing and cannot fix after you move in.

Then there is affordability, which is the background to everything else in 2026. Rates have hit what people can borrow, and plenty of owners sitting on low fixed rates do not want to move and lose them. The market is slower than it was.

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This is where the pages written in 2025 now read badly. They were too optimistic. They said prices would rise more than ever and demand was permanent. Buyers this year are hesitant, affordability is doing real work on what they can offer, and the assumption underneath most of those articles has quietly stopped being true: that anything you do to a house adds value simply because you did it.

What buyers actually ask

On my most recent sale the questions came in a consistent order, and it was not the order the feature lists would predict.

First, does the house have any problems. Then, if anything has been renovated or changed, what was it, and is there a certificate or paperwork for it. Then, was it DIY or did a professional do it. Then the boiler and the electrics.

Notice what is missing from that list. Nobody asked about the kitchen. Nobody asked about open-plan living. The questions were all about risk, and about whether the house is going to cost them money they have not planned for.

Through the door, and changing the offer

This is the distinction that matters most to a seller, because almost all the money gets spent on the wrong side of it.

Some things reliably get people through the door. A modern kitchen does. It earns clicks and viewings, and a tired kitchen can lose someone before they have set foot in the house. Nice bathrooms do the same. So does good staging, tidy furniture and sensible décor, which makes a house feel bigger and better than an empty one. Smart-home features belong here too: they are excellent brochure material.

None of that reliably changes the number on the offer. A £20,000 kitchen does not produce a £20,000 higher bid. I have never seen smart lighting move a cheque.

Other things barely feature in the listing and quietly decide the price. Privacy. Quietness. Parking. They are hard to photograph, they do not make good bullet points, and buyers weigh them heavily once they are standing in the room.

I have written separately about which improvements move the price and which only move the speed of the sale. This is the same split seen from the buyer's side.

The search box tells you something different

Portal search data is worth reading, as long as you remember it records what people type while browsing, which is not the same as what they sign for. Taking the terms one at a time:

Garage. Persistently one of the most searched features, and the reason is not really cars. Most UK garages are too narrow at the opening for a modern car to be used daily. What they actually hold is bikes, tools, a freezer, the Christmas boxes, garden equipment, a workshop, and the possibility of converting it later. A double garage is a different matter and does get used for cars. Before you convert one, it is worth knowing what your street expects and what it costs to put back.

Annexe. Real, and it depends entirely on circumstances: adult children at home, an elderly relative, or rental income. The number of buyers who genuinely want one is small.

Acre. This one is largely an artefact of how search works. If a listing uses the word, the property has land, so people search it as a way of filtering for land. The demand underneath it is for houses with a decent plot.

Large garden. Follows from the same thing, and it is genuinely growing. There is a limit though, and it is one sellers keep missing: buyers want a large garden that is low maintenance. A big garden that clearly needs a weekend a fortnight is a cost, and buyers can see that from the doorway.

Swimming pool. Very thin demand. A proper in-ground pool is expensive to install, adds little to the price, costs real money to maintain, and narrows the pool of people who will buy your house.

Sea view. Real, and specific to the places that have one. It tells you nothing about the rest of the country.

The EPC question, where saying and doing come apart

This is the clearest example there is of the difference between what buyers say and what buyers do, and the evidence for both halves comes from the same place.

Nationwide analysed its own transaction data in June 2026, controlling for bedrooms, location and whether the house was new. Against a D-rated house, an A or B rated one carried about a 1.6% premium, roughly £4,500. C against D showed little difference. E against D showed little difference. F or G carried about a 1.4% discount.

Read that again, because the middle of it is the part nobody quotes. Moving from D to C, the improvement every energy article tells you to make, showed up as approximately nothing in the price.

In the same release, 78% of homeowners said they expected buyers to pay more for an energy-efficient home, and 77% said an EPC rating would be an important factor when choosing one. Yet 54% did not know their own property's rating.

So it would be wrong to conclude that buyers do not care. Buyers care a great deal about a house that is obviously expensive to run. What they are not doing, yet, is pricing the certificate itself. Running costs move offers. The letter on the front of the document does not.

Meanwhile the pages you find when you search this are stacked with percentages that have no source attached, and at least one of them claims a better rating is worth up to 14% more. Nothing in the transaction data supports a figure like that. I have written more on what an EPC actually measures and why yours might be wrong.

What buyers want that nobody puts on a list

Every published list covers roughly the same eight features. Here is what is missing from all of them, and in my experience these decide more sales than half the standard list does.

  • Quietness. Road noise loses houses, and it loses them at the viewing stage rather than in the negotiation. More on that below.
  • Good neighbours. Impossible to advertise, and buyers ask.
  • Easy parking. Not just parking. Parking you do not have to think about.
  • Privacy. Overlooking windows change how a garden feels immediately.
  • A utility or laundry area. Barely ever mentioned, constantly wanted.

Storage deserves its own line. It is a chronic problem in British housing, it is the thing families notice within about ninety seconds of walking in, and almost nobody spends money on it or writes about it.

And the ordering underneath all of this has not changed: location first, then price, then the condition of the house. Every feature on every list is downstream of those three.

What kills a sale

In order of how fast it does the damage: a bad smell, evidence of damp, a house that looks neglected, a seller who is obviously working hard to hide something, and price.

The fourth one is worth sitting with. Buyers are quicker at spotting concealment than sellers expect, and the moment they think something is being hidden, everything else in the house becomes suspect.

Sellers also do real damage with their own money. Three ways, all of them well-intentioned:

Over-renovating. Spending heavily just before a sale, on a house that did not need it.

Removing a useful room to create a "wow" space. The wow is worth less than the room.

Over-landscaping. See the maintenance point above.

There is a fourth, subtler one, and it is the mistake I see most often on extended houses. If you make the downstairs large and impressive, the buyer you attract is a family or somebody who values space. Those people then go upstairs, and if the bedrooms are small the house does not work for them. A gorgeous open kitchen under three tiny bedrooms sells to nobody. Balance matters more than any single room does, and this is worth thinking about before you commit to an extension.

The things that are already in the price

There is a third category, separate from the two above, and it is the one sellers worry about most and can do least about. Some facts about a house cannot be changed and cannot be hidden. By the time you come to sell, the asking price already reflects them.

A busy road is the obvious example. It does not really cost you money, because that was priced in the day the house went on the market. What it costs you is buyers. Fewer people book a viewing, and fewer of the ones who come make an offer, for a stack of reasons that has very little to do with the traffic itself: noise, privacy, security, children. The house is not worth less than you think. It is simply going to take longer, and you are choosing from a smaller group.

The same goes for anything you can neither change nor hide: an awkward access, a neighbouring building, a view you did not choose. The seller's instinct is to worry about what it takes off the price. The thing to actually plan for is a longer wait and a smaller field of buyers.

Who is actually buying in 2026

Different buyers do want different things, though the estate-agent version of this is far too tidy.

First-time buyers are constrained mostly by the monthly payment and the cash they need up front. Families are looking at usable bedrooms, parking, garden, storage, bathrooms and location. Downsizers want convenience, low maintenance, parking, storage and good condition. Those three lists overlap more than they differ.

What matters more this year is who has money. Purchasing power sits with equity-rich movers, downsizers, and cash or low-LTV buyers. Highly leveraged buyers are far more sensitive to rates, and therefore far more sensitive to price.

The practical conclusion is not to redesign your house for a demographic. Make it sound, clean, cheap to run and easy to understand. In a slower and more price-sensitive market, the money you were going to spend on a cosmetic project for a hypothetical buyer is better spent making the advantages you already have obvious: the parking, the garden, the quiet, the storage, the layout, the condition, and the fact that nothing major needs doing next year.

Where to spend, and where not to

If you are selling in the next few months, spend on presentation and on nothing else. Fix the small things, the lights, the scuffs. Paint in natural colours so nobody walks in doing sums about redecorating. Tidy the garden and cut the hedges. Pay attention to the driveway and the front of the house, because that is where a buyer makes their first decision, before they are through the door.

Smart lighting, heating and security are cheap, and buyers find them interesting. Add them if you like them. Do not expect them in the price.

If the boiler works and the kitchen is sound, leave both alone. An expensive renovation or a set of luxury appliances immediately before a sale is money you will not see again, and it buys you the work and the disruption as well.

If you are selling in four or five years, that is a completely different conversation, and it is the one where a kitchen or an extension can genuinely pay. You will get more out of the extend or move calculator than out of any list of features, this one included.

Common questions

Why do buyers pull out?

Usually for reasons that have nothing to do with your house. In the sales I have been through it was almost always one of three things: they found another house, they changed their mind about moving at all, or they could not sell their own house for the price they needed and could no longer afford yours.

There is a fourth reason, and it is the only one a seller can do anything about. Something comes up during the process that makes them hesitate. If that happens, the useful response is to find out what it was and put real evidence in front of the next buyer, because the imagination fills a gap faster than a document does.

Should I renovate before selling?

If it works, leave it. An expensive renovation or a set of luxury appliances fitted immediately before a sale is money you will not get back, and you pay for it twice, because you also live through the work and the disruption while trying to sell the house.

Spend on presentation instead. The small repairs, the paint, the tidying, the garden, and the front of the house.

Selling in four or five years is a completely different question. That is the timescale where a kitchen or an extension can genuinely pay, because you get the use of it as well as whatever it returns at the end.

Does a new kitchen add to the price?

It changes how many people come to see the house, which is a different thing from changing what they offer. A tired kitchen can lose a buyer before they have visited at all, so a kitchen that looks clean and works properly is worth having.

A £20,000 kitchen does not produce a £20,000 higher offer. Fitting one purely in order to sell is close to the worst available use of that money. If the kitchen is sound, clean it, tidy it and leave it alone.

Does an EPC rating change what a house sells for?

Barely, for an owner-occupier, and the middle of the range is the part nobody quotes. Nationwide analysed its own transaction data in June 2026, controlling for bedrooms, location and whether the house was newly built. Measured against a D-rated house, an A or B carried roughly a 1.6% premium. C against D showed little difference. E against D showed little difference. F or G carried roughly a 1.4% discount.

So moving from D to C, the improvement most energy articles recommend, showed up as approximately nothing in the price. That does not mean buyers are indifferent to running costs. Running costs are one of the first things they ask about now. What they are not yet doing is paying extra for the letter on the certificate.

Do buyers still want a home office in 2026?

Less than they did, and the shape of the demand has changed. It was a very big deal during the pandemic, when garden rooms were becoming popular for the same reason, and it has faded since. People who have one of those rooms tend to use it for something else now, and people who do not have one would often rather spend the money on a pergola and an outdoor kitchen, which gets used far more.

The useful advice is about how you build it rather than whether. Do not fit the room out with built-in desks and wardrobes. Leave it able to become a playroom, a gym, a games room, a snug or a small bedroom. Flexible space holds its value, and a room built as a dedicated office is the one that dates.

What puts buyers off fastest?

Roughly in this order: a bad smell, evidence of damp, a house that looks neglected, a seller who is obviously working hard to hide something, and price.

The fourth one is the one sellers underestimate. Buyers spot concealment faster than you would expect, and the moment they believe something is being hidden, everything else in the house becomes suspect, including the parts that are genuinely fine.